ZOHO CRM

Cloud based business management platform that caters to businesses of all shapes and sizes. It has sales and marketing automation tools with analytics, helpdesk and customer support functions. Zoho CRM will help users respond to customers across platforms in real-time. The Zoho CRM has a sales Assistant-powered AI that can appropriate time to contact customers.

It has the ability to scan emails for urgency and will display relevant stats or documents when performing searches. Users can also integrate third party systems such as WordPress, MailChimp, G-Suite and more. Zoho CRM’s software development kits have provided tools to build custom functions they can add to their overall CRM. Zoho CRM is now available on a monthly or annual subscription. Your business also gets customer support features and tools to help you serve your customers better and efficiently.

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Benefits of using ZOHO crm

  • Improved Customer Engagement: Helps businesses understand and engage with customers better, leading to improved relationships. 
     
  • Increased Sales Efficiency: Automates tasks and provides tools for sales teams to focus on high-priority activities. 
     
  • Enhanced Customer Support: Streamlines the customer support process and helps businesses deliver better service. 
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Who Need ZOHO crm?

    • Small and Medium-Sized Businesses (SMBs):
      Zoho CRM can be particularly useful for SMBs looking to move beyond spreadsheets and legacy tools, streamlining their sales processes and improving customer engagement. 
       
    • Growing Businesses:
      As businesses scale, they often need a more robust CRM to manage the complexities of their customer base. Zoho CRM provides the necessary features and flexibility to handle the growth. 
       
    • Large Enterprises:
      Zoho CRM can be customized to meet the needs of large organizations, providing a centralized platform for managing customer data, sales pipelines, and marketing automation. 
       
    • Businesses across various industries:
      Zoho CRM can be adapted for use in diverse industries, including retail, real estate, healthcare, IT, digital marketing, and construction, among others. 
       
    • Service-Driven Businesses:
      Zoho CRM can help service-based businesses improve customer service, schedule appointments, and manage projects effectively. 
       
    • Businesses struggling with customer engagement:
      If you’re having trouble connecting with customers across multiple channels (email, social media, calls, etc.) and keeping track of your interactions, a CRM like Zoho can help. 

Features

  • Sales Automation: Automates tasks like lead scoring, email marketing, and pipeline management. 
     
  • Marketing Automation: Helps businesses manage marketing campaigns, automate email sequences, and track performance. 
     
  • Customer Support: Provides tools for managing customer support tickets, tracking interactions, and resolving issues. 
     
  • Analytics: Offers reporting and analytics tools to track key performance indicators (KPIs) and gain insights into customer behavior. 
     
  • AI-powered features: Includes an AI sales assistant to help automate tasks and provide insights. 
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What Can We Do For Your Business?


Mashreq provides innovative software technology and training in the Business Tech, Health Tech, and Educational Tech industries. Most importantly our ZOHO products are affordable and efficient. 

24/7 Support

Customers can now get support faster than before.

Friendly Support

Our team is friendly and eager to help you solve your problem

3rd Party Integrations

Integrate with any application you like for maximum usage

Cloud Solutions

Safe and secured cloud solutions for your sesnitive data

Safe & Secure

Military grade security to ensure that all your connected devices and data is secure

Mobile Friendly

Our softwares can be used across any device including mobile

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